1. Introduction
Glow Aura Homes (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from Glow Aura Homes.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
When you interact with our website, we may collect the following information:
Name
Email address
Phone number
Shipping and billing address
Order and payment details
Any information you voluntarily provide through forms or emails
Account Information
If you create an account, we store your login details and order history. You may view, update, or delete your account information at any time.
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about purchases, updates, or inquiries
Provide customer support
Improve our products, services, and website experience
Prevent fraud and ensure website security
Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Data Storage & Security
Our website uses secure servers and SSL (HTTPS) encryption to protect your data. We take reasonable technical and organizational measures to prevent unauthorized access, loss, or misuse of your information.
While no system is 100% secure, we strive to protect your personal data to the highest standards.
5. Payments
Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card details. These providers only receive the information necessary to complete transactions.
6. Contact Forms & Emails
Information submitted through contact forms or emails is used solely to respond to your inquiries or provide customer support. This data is never used for marketing without your consent.
7. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality
Remember your preferences
Analyze site traffic and performance
You can disable cookies through your browser settings. Please note that some features of the site may not function properly without cookies.
8. Third-Party Services
Our website may use trusted third-party services such as:
Analytics tools (e.g., Google Analytics) for anonymous usage tracking
Embedded content (e.g., videos or social media links)
These third parties have their own privacy policies, and we are not responsible for their practices.
9. How Long We Retain Your Data
We retain your personal information only as long as necessary to:
Fulfill orders
Provide customer support
Meet legal and accounting requirements
You may request deletion of your data unless we are legally required to retain it.
10. Your Rights
You have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
11. Children’s Privacy
Glow Aura Homes does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us and we will remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Glow Aura Homes
📧 Email: hello@glowaurahomes.com
📞 Phone: +1 840 841 25 69